Press Releases

Cox Automotive’s Investments in Logistics are Paying off for Digital Buyers
DHL-powered logistics technology is now integrated throughout the Manheim Marketplace and beyond, giving digital wholesale buyers needed efficiencies

ATLANTA – April 19, 2023 – Cox Automotive’s multimillion-dollar investment in its logistics technology has resulted in unmatched efficiencies for clients across the Manheim Marketplace. The DHL-powered technology, now deployed across Manheim’s physical and digital platforms, makes it faster and easier for clients to order, pay for and manage transportation through Ready Logistics—all within These technology advances have already resulted in an improvement in on-time delivery, reducing the average transport time by 1-1.5 days.  

“At Cox Automotive, we are committed to simplifying logistics for clients through our multi-year partnership with DHL Supply Chain and ongoing investment in digitizing the end-to-end transportation process,” said Joe Kichler, vice president of Manheim Logistics. “We’re confident that these latest enhancements will give clients everything they need to seamlessly manage their transportation.”

With over 73% of Manheim transactions going to digital buyers, these innovations will be a welcome addition to the experience. Clients now have all they need to get their vehicles moving right at their fingertips, including the ability to order transportation, pay for it via ACH or their floor plan and get status updates. Best of all, Manheim buyers who purchase digitally and ship with Ready Logistics benefit from an arbitration extension if the vehicle arrives outside of the updated NAAA policy timeframe, giving them two days after the vehicle is delivered to inspect the vehicle and open a claim.

As an added bonus, this new logistics technology extends beyond, giving clients access to even more information about their vehicles in transport. Clients can now get deep analytics, reporting, issue resolution and more with Ready Logistics’ all-new MyLogisticsHub, powered by DHL MySupplyChain, which makes managing vehicle shipments easier than ever. They can quickly see all their vehicles’ crucial shipping details in one place, so keeping orders on track is easy.

With MyLogisticsHub, clients can now: 

  • Access in-depth shipping data right from the home page, so they can know exactly what’s going on with their orders and optimize transportation operations.
  • Create highly personalized reports and quickly get updates on things that matter most to their businesses, including seeing a quick breakdown of any issues, along with links to resolve them quickly.
  • Ability to pay for, or floor plan, their transportation costs directly through platform, saving time.

Since 2019, Ready Logistics and DHL Supply Chain have been collaborating on a fully integrated logistics platform, bringing technologies like those used in the consumer goods space to automotive logistics. Through digitizing the end-to-end transportation process, the team aims to provide clients a consistent, seamless and predictable experience with more visibility into transport status, as well as more autonomy over payment options. 

Dealers who would like more information on MyLogisticsHub can visit

About Manheim

Manheim® is the nation’s leading provider of end-to-end wholesale vehicle solutions that help dealer and commercial clients increase profits and efficiencies in their used vehicle operations. Through its physical, mobile and digital sales network, Manheim offers services for decisioning, buying and selling, floor planning, logistics, assurance and reconditioning. Operating the largest vehicle wholesale marketplace, Manheim provides clients with choices to connect and transact business how and when they want. With nearly 8 million used vehicles offered annually, Manheim team members help the company facilitate transactions representing nearly $80 billion in value. Headquartered in Atlanta, Manheim North America is a Cox Automotive™ brand. For more information, visit

About Cox Automotive
Cox Automotive is the world’s largest automotive services and technology provider. Fueled by the largest breadth of first-party data fed by 2.3 billion online interactions a year, Cox Automotive tailors leading solutions for car shoppers, automakers, dealers, retailers, lenders and fleet owners. The company has 25,000+ employees on five continents and a family of trusted brands that includes Autotrader®, Dealertrack®, Kelley Blue Book®, Manheim®, NextGear Capital™ and vAuto®. Cox Automotive is a subsidiary of Cox Enterprises Inc., a privately-owned, Atlanta-based company with $22 billion in revenue. Visit or connect via@CoxAutomotiveon Twitter,CoxAutoInc on Facebook or Cox-Automotive-Incon LinkedIn

Media Contact:
Julie Shipp
Senior Manager, Public Relations | Cox Automotive | 404.558.7837