Press Releases

Manheim Express Makes it Easier for Dealers to Wholesale from their Lots with Seller Release
Vehicle listings with Manheim Express Concierge inspections now protect sellers even more from arbitration.

ATLANTA – July 14, 2022 – Giving dealers another big reason to list vehicles with the Manheim Express Concierge service, Manheim has significantly reduced seller arbitration risk with a new benefit: Seller Release. That’s right – once a vehicle is sold with a Concierge inspection, sellers can rest easy knowing that it won’t come back to them through arbitration for condition-related claims. Vehicles inspected by a Concierge team member after July 5 will automatically receive this coverage at no additional cost to the seller.

“Driving confidence on both sides of the transaction is key to enabling a vibrant wholesale marketplace,” said Brett Woods, vice president of Assurance at Manheim. “With the new Seller Release, sellers get extra peace of mind knowing that completed transactions are just that—complete.”

Seller Release removes nearly all arbitration risk for vehicles inspected by a Manheim Express Concierge, so sellers can literally sell it and forget it, knowing that Manheim stands behind the inspection. This comes with many added benefits for sellers:

  • Sellers no longer have to rely on offering vehicles “As-Is” to avoid arbitration risk, potentially leading to higher sale prices and greater ROI.
  • They can also avoid unexpected transportation costs if an arbitration does arise, as Manheim handles all covered claims and works directly with buyers.
  • Best of all, all of this adds up to practically no worries and no hassles for sellers, so they can focus their time on other areas of their business knowing that Manheim has their back.

With its industry-leading condition information, such as immersive 360-degree images, movable images to show depth of damage, audio and video tags to assess engine noise, interior imaging and more, Manheim Express offers clients the best way to showcase their inventory from their lots. The Concierge service gives sellers a dedicated expert to do all of the legwork on listing vehicles—from high mileage units to frontline-ready ones—as well as consult on their wholesale strategies. As a part of the service, Concierge specialists conduct a thorough vehicle history check, including prior wholesale auction history, and create the industry’s most comprehensive wholesale listings.

In addition to the standard Manheim Express listing features, Concierge-inspected listings also include an Inspection Grade, undercarriage video, OBD2 engine codes, and now Seller Release—which gets sellers “off the hook” for arbitrations for most condition-related claims.

“Seller Release is yet another way we’re standing behind the expertise of our Concierge specialists who are highly trained to create accurate and comprehensive condition reports that showcase our clients’ inventory,” added Connie Suozzo, vice president, Manheim Digital. “With this added benefit, dealers have another big reason to list with the Manheim Express Concierge service.”

For more information on Seller Release, including the terms and conditions, click here.


About Manheim
Manheim® is the nation’s leading provider of end-to-end wholesale vehicle solutions that help dealer and commercial clients increase profits and efficiencies in their used vehicle operations. Through its physical, mobile and digital sales network, Manheim offers services for decisioning, buying and selling, floor planning, logistics, assurance and reconditioning. Operating the largest vehicle wholesale marketplace, Manheim provides clients with choices to connect and transact business how and when they want. With nearly 8 million used vehicles offered annually, Manheim team members help the company facilitate transactions representing nearly $80 billion in value. Headquartered in Atlanta, Manheim North America is a Cox Automotivebrand. For more information, visit


About Cox Automotive
Cox Automotive Inc. makes buying, selling, owning and using vehicles easier for everyone. The global company’s more than 27,000 team members and family of brands, including Autotrader®,®, Dealertrack®, Kelley Blue Book®, Manheim®, NextGear Capital®, VinSolutions®, vAuto® and Xtime®, are passionate about helping millions of car shoppers, 40,000 auto dealer clients across five continents and many others throughout the automotive industry thrive for generations to come. Cox Automotive is a subsidiary of Cox Enterprises Inc., a privately-owned, Atlanta-based company with annual revenues of nearly $20 billion.