Press Releases

Dealers Have Millions of Reasons to Rethink Recon
Backed by a $17M investment, Manheim’s Retail Reconditioning solution gives dealers two things they need the most—time back and greater profit potential.
“Between saving time by outsourcing their retail reconditioning needs and freeing up their own service bays for paying customers, dealers can boost their profit on numerous fronts.” - Angie Babin, vice president of Reconditioning at Manheim.

ATLANTA – Manheim is raising its bet on the value of Retail Reconditioning for dealers, investing $17 million to build new facilities, enhance existing ones and develop proprietary technology to power its solution. Designed to give dealers more time to devote to their retail operations, Manheim’s Retail Reconditioning services enable dealers to fulfill retail demand faster, increase efficiency and save time with a flexible set of services. 

“Between saving time by outsourcing their retail reconditioning needs and freeing up their own service bays for paying customers, dealers can boost their profit on numerous fronts,” said Angie Babin, vice president of Reconditioning at Manheim. “With the headwinds facing dealers today, any solution that can help them improve margins, manage greater capacity and turn cars faster is one that deserves serious consideration.”

In 2017 alone, Manheim has produced over 30,000 retail-ready vehicles for clients across the country, ranging from independent to franchise dealers, fleet operators and even manufacturers.

With this leading alternative to in-house recon, clients can access a comprehensive menu of offerings, all designed to deliver retail-ready vehicles to the frontlines of dealerships faster—typically within four to 10 days, depending on client specifications and vehicle condition. Since launching, Manheim’s Retail Reconditioning solution has evolved to include a 140-point retail inspection, mechanical and body reconditioning, detail, merchandising, storage and transportation.

Recent investments include nine million dollars in on-location operations, including building out new facilities at three locations and enhancing others with new lifts, paint booths, imaging booths and more. Manheim now has retail reconditioning locations across Florida, Illinois, Missouri, Michigan, Georgia, Texas, Colorado, California, Washington, D.C. and South Carolina, with additional sites planned based on client demand. 

The balance of the $17 million investment was put into the proprietary Retail Reconditioning technology platform, developed with Xtime. This offers process transparency and empowers dealers to manage the flow of vehicles. Through the platform, dealers get real-time updates on their inventory, approve or deny work, track costs and invoicing and manage transportation.


About Manheim (

Manheim® is North America’s leading provider of vehicle remarketing services, connecting buyers and sellers to the largest wholesale used vehicle marketplace and most extensive auction network. Through 127 traditional and mobile auction sites and diverse digital channels, the company helps dealer and commercial clients achieve business results by providing innovative end-to-end inventory solutions. Approximately 18,000 employees enable Manheim to register about 8 million used vehicles per year, facilitate transactions representing nearly $57 billion in value and generate annual revenues of $3 billion. Headquartered in Atlanta, Manheim North America is a Cox Automotive™ brand. For more information, visit


About Cox Automotive

Cox Automotive Inc. is transforming the way the world buys, sells and owns cars with industry-leading digital marketing, financial, retail and wholesale solutions for consumers, dealers, manufacturers and the overall automotive ecosystem worldwide. Committed to open choice and dedicated to strong partnerships, the Cox Automotive family includes Autotrader®,®, Dealertrack®, Kelley Blue Book®, Manheim®, NextGear Capital®, vAuto®, Xtime® and a host of other brands. The global company has 32,000-plus team members in more than 200 locations and is partner to more than 40,000 auto dealers, as well as most major automobile manufacturers, while engaging U.S. consumer car buyers with the most recognized media brands in the industry. Cox Automotive is a subsidiary of Cox Enterprises Inc., an Atlanta-based company with revenues exceeding $20 billion and approximately 60,000 employees. Cox Enterprises’ other major operating subsidiaries include Cox Communications and Cox Media Group. For more information about Cox Automotive