Frequently Asked Questions

Below you'll find questions and answers to some of the most common questions asked about Manheim and our end-to-end inventory solutions.

What is Manheim?

Manheim® is North America’s leading provider of vehicle remarketing services, connecting buyers and sellers to the largest wholesale used vehicle marketplace and most extensive auction network. Through 127 traditional and mobile auction sites and diverse digital channels, the company helps dealer and commercial clients achieve business results by providing innovative end-to-end inventory solutions. Approximately 18,000 employees enable Manheim to register about 8 million used vehicles per year, facilitate transactions representing nearly $57 billion in value and generate annual revenues of $3 billion. Headquartered in Atlanta, Manheim North America is a Cox Automotive™ brand. For more information, visit http://press.manheim.com

What is Manheim's global presence?

Manheim has operating locations in 11 countries including Australia, Turkey, United Kingdom and the United States. There is currently a total of 127 Manheim physical and on-the-go mobile auction sites in North America. Manheim also reaches dealers from around the globe on its digital platforms including its mobile app, Manheim.com and OVE.

How does Manheim give back to the community?

Manheim is very involved in the community both at a corporate level and at each of our operating locations. Our efforts include oranization-wide efforts, such as our annual Drive Away Hunger campaign to initiatives at the local auctions including community clean up, blood drives, and more.

What is a Condition Report?

A condition report, in its current state, is a visual representation of the physical condition of a vehicle as well as an overall description of the vehicle. It is not a complete mechanical, electrical or structural inspection and is not to be treated as such.

Please see NAAA's Condition Report Condition Statement regarding what a condition report is and what it is not here: http://www.naaa.com/standards/NAAA_Generic_Condition_Report_Position_Statement.pdf

 

What is a Digital Block?

In the "all-digital block" sale format, vehicle photos and condition reports will be displayed on monitors in the lane at the facility and online. Auctioneers will be on hand just as during a regular sale, though no vehicles will actually run through the lanes. Dealers may participate in person or online via simulcast.

What are Manheim's policies?

A full explanation of Manheim Marketplace policies can be found here